64% of web users say that they will buy a more expensive product than the competitior’s if the customer service department is quicker and better performing*
(*): Akio study, 2012
Your competitor’s website is only a click away. You need to optimise the user’s web journey, answer all their questions and convert them into a customer.
Discover our complete range to help your customers, page after page on your website.
Akio Web CallBack
Offer users the possibility to be called back automatically and free of charge.
Akio Web SelfService
Your customer service online 24 hours a day, 7 days a week.
Akio Virtual Assistant
The virtual agent answers the questions asked frequently by your customers and prospects.
Akio Social Interaction
Management of exchanges with users on social channels.
Akio Direct Email
Send out marketing campaigns and get detailed statistics.