AKIO at the G20 YEA 2024: Towards a Sustainable Customer Experience Revolution
An interview with Patrick GIUDICELLI, President and founder of AKIO, France's representative at the G20 YEA 2024. This event, bringing…
Check out AKIO in the 2024 mapping of innovative startups in Europe by Hub France IA
We are proud to announce that AKIO has been included in Hub France IA's 2024 mapping of Artificial Intelligence start-ups.…
The benefits of a fully omnichannel customer service
The omnichannel approach to customer service has become an essential strategy for companies wishing to offer a fluid and consistent…
BizNews – Air France KLM Cargo: competitive intelligence takes off with Akio Insights
Air France KLM Martinair Cargo, world leader in air freight transport, is strengthening its market position thanks to an innovative…
BizNews – Akio Unified: a qualitative boost for Bruneau’s customer service thanks to AI
Vincent GELBARD, Customer Service Manager at Bruneau, the French leader in office supplies, shares his experience of integrating Artificial Intelligence…
AKIO at the G20 Entrepreneurs: focusing on the Customer Experience
The G20 Young Entrepreneurs (G20 YEA) is a global network of young entrepreneurs from G20 countries. Each year, ahead of…
10-14 June – Entrepreneurs’ Summit – G20 YEA 2024
Patrick GIUDICELLI, CEO and founder of AKIO, represents France at the G20 YEA in Brazil.Each year, G20 members meet to…
How to use analytics to improve customer service with Akio.cx
Improving customer service is a constant goal for businesses of all sizes. By delivering an exceptional customer experience with Akio.cx,…
BizNews – New customers in France and in Europe for Akio Unified and ALE Connect powered by AKIO
They have put their trust in us: STELOGY is beefing up the membership service of RESAH (Réseaux des Acheteurs Hospitaliers)…
Product News – Akio Unified: Boost your contact center thanks to AI with the integration of Akio Insights
Discover the new integration for an omnichannel contact center boosted by AI and Insights, with our Voice of the Customer…