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[Event] Call & Contact Centre Expo 2021
Speaker | London, UK | 16 & 17 November, 2021The AKIO team is delighted to participate in the next edition of Call & Contact Centre Expo, the customer…
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[Event] Stratégie Clients 2022
Speaker | Paris, France | 29, 30 & 31 March 2022 Do you know the Stratégie Clients event in Paris? Stratégie Clients is the leading event in the…
Channel.report – Q&A with Philippe Guiheneuc, Marketing Director at AKIO
Philippe Guiheneuc is the Marketing Director at AKIO, a company that provides customer experience software platforms. It proposes cross-channel solutions that help you with customer engagement management, voice…
AKIO Announces the Acquisition of Software Company Algoria
Paris, May 28, 2020 - AKIO, publisher of the Akio.cx software platform for call centres and customer services, announces the acquisition of Algoria, a software publisher specialised in…
Alcatel-Lucent Enterprise Selects AKIO to Deliver New CCaaS Hybrid Offering
Click here for the Alcatel-Lucent Enterprise Press Release.Determined to meet the growing market demands for communication technologies, Alcatel Lucent Entreprise has chosen to rely on the omnichannel Customer…
AKIO remains present by your side: the message from Patrick Giudicelli, President of AKIO
Dear clients, partners and members of the AKIO community, The health crisis that we are currently going through is a test for the strength of our relations and…
A Valentine’s story of Unified Voice and Digital Channels in the Contact Centre as a Service world.
Once upon a time, in the faraway land of CCaaS, Alex (the client) was enjoying goods and services offered by retailers and e-retailers across the country and beyond.…
AKIO invests 7 million euros in the development of its Akio.cx customer relationship platform
In the context of strong growth in the Customer Relationship market, AKIO has announced a €7 million investment to finance the evolution of its omnichannel cloud platform. Objective:…
Business France & la French Tech to participate in Netcomm Forum Event in Milan
On the 30 and 31 May, AKIO will be present at the e-commerce event ‘Netcomm Forum’, in the French Tech area, joining the French delegation, which has been…
Customer experience: an original approach to communicate efficiently
At a recent meeting of the French national association of marketing professionals (Club Adetem), Fréderic Lobermann, Director of Marketing and Public Client Experience at Orange, Daniel Le Doujet,…