Generative artificial intelligence (AI) is changing the way companies interact with their customers. AKIO is at the forefront of this…

The supervision module of the Akio Unified omnichannel customer interaction management platform enables contact center supervisors and managers to optimally…

An interview with Patrick GIUDICELLI, President and founder of AKIO, France's representative at the G20 YEA 2024. This event, bringing…

We are proud to announce that AKIO has been included in Hub France IA's 2024 mapping of Artificial Intelligence start-ups.…

The omnichannel approach to customer service has become an essential strategy for companies wishing to offer a fluid and consistent…

Air France KLM Martinair Cargo, world leader in air freight transport, is strengthening its market position thanks to an innovative…

Vincent GELBARD, Customer Service Manager at Bruneau, the French leader in office supplies, shares his experience of integrating Artificial Intelligence…

The G20 Young Entrepreneurs (G20 YEA) is a global network of young entrepreneurs from G20 countries. Each year, ahead of…

Patrick GIUDICELLI, CEO and founder of AKIO, represents France at the G20 YEA in Brazil.Each year, G20 members meet to…

Improving customer service is a constant goal for businesses of all sizes. By delivering an exceptional customer experience with Akio.cx,…