Best wishes for the new era of customer service: an edito by Patrick GIUDICELLI, AKIO CEO
2021’s key moments, projects for 2022, it’s time for analysis and new starts! On behalf of all the AKIO teams…
Launch of ALE Connect, powered by AKIO
Alcatel-Lucent Enterprise expands its Digital Age Communications portofolio with ALE Connect powered by AKIO, an innovative platform born from a…
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[Event] Stratégie Clients 2022
Speaker | Paris, France | 29, 30 & 31 March 2022 Do you know the Stratégie Clients event in Paris?…
London is calling! AKIO’s announcements on Call & Contact Center UK
AKIO has chosen London for two exclusive announcements: the launch of the ALE Connect offer and the integration of sentiment analysis technology into its…
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[Event] Call & Contact Centre Expo 2021
Speaker | London, UK | 16 & 17 November, 2021 The AKIO team is delighted to participate in the next…
Channel.report – Q&A with Philippe Guiheneuc, Marketing Director at AKIO
Philippe Guiheneuc is the Marketing Director at AKIO, a company that provides customer experience software platforms. It proposes cross-channel solutions…
AKIO Announces the Acquisition of Software Company Algoria
Paris, May 28, 2020 - AKIO, publisher of the Akio.cx software platform for call centres and customer services, announces the…
Alcatel-Lucent Enterprise Selects AKIO to Deliver New CCaaS Hybrid Offering
Click here for the Alcatel-Lucent Enterprise Press Release.Determined to meet the growing market demands for communication technologies, Alcatel Lucent Entreprise…
AKIO remains present by your side: the message from Patrick Giudicelli, President of AKIO
Dear clients, partners and members of the AKIO community, The health crisis that we are currently going through is a…
A Valentine’s story of Unified Voice and Digital Channels in the Contact Centre as a Service world.
Once upon a time, in the faraway land of CCaaS, Alex (the client) was enjoying goods and services offered by…