![[Event] Call & Contact Centre Expo 2021](https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_1024,h_683/https://www.akio.com/wp-content/uploads/2021/01/20200110_event_CallcontactCentreExpoEN-1024x683.jpg)
[Event] Call & Contact Centre Expo 2021
Speaker | London, UK | 16 & 17 November, 2021 The AKIO team is delighted to participate in the next edition of Call & Contact Centre Expo, the…
Continue Reading [Event] Call & Contact Centre Expo 2021
![[Event] Stratégie Clients 2022](https://cdn.shortpixel.ai/client/q_glossy,ret_img,w_1024,h_683/https://www.akio.com/wp-content/uploads/2021/05/20210406_event_SalonStrategieClientEN-1024x683.jpg)
[Event] Stratégie Clients 2022
Speaker | Paris, France | 29, 30 & 31 March 2022 Do you know the Stratégie Clients event in Paris? Stratégie Clients is the leading event in the…
Continue Reading [Event] Stratégie Clients 2022
Channel.report – Q&A with Philippe Guiheneuc, Marketing Director at AKIO
Philippe Guiheneuc is the Marketing Director at Akio, a company that provides customer experience software platforms. It proposes cross-channel solutions that help you with customer engagement management, voice of…
Continue Reading Channel.report – Q&A with Philippe Guiheneuc, Marketing Director at AKIO
Akio Announces the Acquisition of Software Company Algoria
Paris, May 28, 2020 - Akio, publisher of the Akio.cx software platform for call centres and customer services, announces the acquisition of Algoria, a software publisher specialised in…
Continue Reading Akio Announces the Acquisition of Software Company Algoria
Alcatel-Lucent Enterprise Selects Akio to Deliver New CCaaS Hybrid Offering
Click here for the Alcatel-Lucent Enterprise Press Release. Determined to meet the growing market demands for communication technologies, Alcatel Lucent Entreprise has chosen to rely on the omnichannel…
Continue Reading Alcatel-Lucent Enterprise Selects Akio to Deliver New CCaaS Hybrid Offering
Akio remains present by your side: the message from Patrick Giudicelli, President of Akio
Dear clients, partners and members of the Akio community,The health crisis that we are currently going through is a test for the strength of our relations and the…
Continue Reading Akio remains present by your side: the message from Patrick Giudicelli, President of Akio
A Valentine’s story of Unified Voice and Digital Channels in the Contact Centre as a Service world.
Once upon a time, in the faraway land of CCaaS, Alex (the client) was enjoying goods and services offered by retailers and e-retailers across the country and beyond.…
Continue Reading A Valentine’s story of Unified Voice and Digital Channels in the Contact Centre as a Service world.
Akio invests 7 million euros in the development of its Akio.cx customer relationship platform
In the context of strong growth in the Customer Relationship market, Akio has announced a €7 million investment to finance the evolution of its omnichannel cloud platform. Objective:…
Continue Reading Akio invests 7 million euros in the development of its Akio.cx customer relationship platform
Business France & la French Tech to participate in Netcomm Forum Event in Milan
On the 30 and 31 May, Akio will be present at the e-commerce event ‘Netcomm Forum’, in the French Tech area, joining the French delegation, which has been…
Continue Reading Business France & la French Tech to participate in Netcomm Forum Event in Milan
Customer experience: an original approach to communicate efficiently
At a recent meeting of the French national association of marketing professionals (Club Adetem), Fréderic Lobermann, Director of Marketing and Public Client Experience at Orange, Daniel Le Doujet,…
Continue Reading Customer experience: an original approach to communicate efficiently