Speaker | London, UK | 18 & 19 March, 2020
On the 18 and 19 March we will be in London for the Call & Contact Centre Expo, the customer service industry’s leading exhibition, showcasing the latest and most effective technologies, strategies and advancements to create the ultimate customer experience.
Join over 6,000 call and contact centre professionals gathering there and meet the Akio team on stand 1986 to discover how the Akio.Cx platform enables major brands to offer a truly omnichannel experience to their customers.
And join us, day 1, Theater 11 for the seminar “Call centre optimisation: How Akio Simplifies your Agents’ everyday work by Unifying Voice and Digital Interactions.”
The reason why most companies use more than one application to respond to client interactions is because it’s very difficult to combine the real-time power of voice and the collaborative nature of digital channels (email, chat, social networks) in one single tool. Discover concrete examples of companies using Akio.Cx, the only platform on the market that offers the agent, supervisor and manager a seamless view of all customer interactions, reinforced by analysis of the Voice of the Customer.
Speaker: Richard Weetman -Sales Manager – Akio
More info : http://www.callandcontactcentreexpo.co.uk/