[Event] Call & Contact Centre Expo 2021

Speaker | London, UK | 16 & 17 June, 2021

16 and 17 june 2021 

The Akio team is delighted to participate in the next edition of Call & Contact Centre Expo, the customer service industry’s leading exhibition, showcasing the latest and most effective technologies, strategies and advancements to create the ultimate customer experience.

Join over 6,000 call and contact centre professionals gathering there and meet the Akio team to discover how the Akio.cx platform enables major brands to offer a truly omnichannel experience to their customers.

And join us for the seminar Call centre optimisation: How Akio Simplifies your Agents’ everyday work by Unifying Voice and Digital Interactions.”

The reason why most companies use more than one application to respond to client interactions is because it’s very difficult to combine the real-time power of voice and the collaborative nature of digital channels (email, chat, social networks) in one single tool. Discover concrete examples of companies using Akio.cx, the only platform on the market that offers the agent, supervisor and manager a seamless view of all customer interactions, reinforced by analysis of the Voice of the Customer. 

Speaker: Richard Weetman -Sales Manager – Akio

More info : http://www.callandcontactcentreexpo.co.uk/