Over 18 million! That’s the number of mobile surfers in France*
(*): Study Mobile Consumer Insight 2011 by the Médiamétrie institute
Your customers are waiting for you on their smartphones: surprise them with mobile customer service that exceeds their expectations!
All Akio application modules are available on smartphone.
Your customers will be able to contact you from their mobiles by email, chat, web call back or by consulting the virtual assistant. They can also access the self web 24 hours a day, wherever they are. Your customer service department is accessible from anywhere in the world and at any time!
A personal assistant answers you on mobile
The Akio’s multilingual personal assistant is able to understand and answer back you users in natural language. This proactive agent combines Artificial Intelligence and natural language. This the solution devoted to your customers.
Akio Mail Center
Incoming email management and handling application.
Akio Web CallBack
Let users be called back automatically and free of charge.
Akio Chat Center
Help your visitors with chat and convert them into customers.
Akio Web SelfService
Your customer service online 24 hours a day, 7 days a week.
Akio SMS Center
Connect your contact centre to your customers’ smartphones.